As a dispensary owner you have a lot to think about...permits, legal, security, employees, growing great bud and often times the customer becomes an after-thought. "If we build it - they will come" generally works, at least for a while.
When people leave your store - what do they tell their friends? What kind of impression have you left?
Why will they be back? In the long run, how is the customer experience contributing to your brand?
SInce we're talking about YOUR BRAND, have you ever wondered if your name reflects your space? And does your space reflect your name? And more importantly, what's memorable about the experience for your customer?
For more information about the "Customer Experience" contact Pot Shop Designs - or check out this article about Hunting for the Perfect Experience - Dick’s Sporting Goods creates an outdoorsman’s paradise for its new Field & Stream concept
When people leave your store - what do they tell their friends? What kind of impression have you left?
Why will they be back? In the long run, how is the customer experience contributing to your brand?
SInce we're talking about YOUR BRAND, have you ever wondered if your name reflects your space? And does your space reflect your name? And more importantly, what's memorable about the experience for your customer?
For more information about the "Customer Experience" contact Pot Shop Designs - or check out this article about Hunting for the Perfect Experience - Dick’s Sporting Goods creates an outdoorsman’s paradise for its new Field & Stream concept
RSS Feed
